Frost & Sprinkle is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services, including online event bookings, contact forms, and marketing communications.
Information We Collect We may collect personal information such as your name, email address, phone number, and mailing address when you fill out contact forms or book an event. Additionally, we collect event details like the date, location, number of guests, and type of event. If you make a payment, your billing information is processed securely through third-party platforms. We also collect technical data such as your IP address, browser type, pages visited, and session duration to help us understand how our website is used.
How We Use Your Information We use your information to process and confirm bookings, respond to inquiries, and send relevant updates about your events. Your data helps us improve our services and enhance the customer experience. Occasionally, we may send promotional emails about upcoming events or new offerings, with an option to unsubscribe at any time.
How We Share Your Information We do not share or sell your information. If any data is processed by a third-party provider (e.g., for delivering messages, payment processing), it is done strictly to fulfill the messaging service you have opted into and is never used for any other purpose.
Cookies and Tracking Technologies Our site uses cookies to understand visitor behavior, personalize user experiences, and improve functionality. You can manage your cookie preferences at any time through your browser settings.
Your Rights and Choices You have the right to request access to your personal data, correct inaccuracies, or request deletion. You may also unsubscribe from marketing emails at any time by clicking the link provided in our emails. Cookies can be disabled through your browser settings.
To make any requests, email us at info@frostandsprinkle.com.
Data Security We take data protection seriously and use secure encryption, access controls, and industry-standard security practices to safeguard your information.
Children’s Privacy Our services are intended for general audiences. We do not knowingly collect personal information from children under 13 without parental consent.
Limitation of Liability We do our best to protect your data and provide secure experiences, but Frost & Sprinkle is not liable for any unauthorized access, security breaches, or loss of information resulting from circumstances beyond our control, including third-party service failures or force majeure events.
Data Retention We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. After this period, data is securely deleted or anonymized.
Third-Party Links Disclaimer Our website may contain links to third-party websites or services. Frost & Sprinkle is not responsible for the content, privacy practices, or data collection policies of those external sites. We encourage you to review their privacy policies separately.
Data Sharing Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data. SMS Consent is not shared with third parties.
Messaging Terms and Conditions By providing your phone number and agreeing to receive texts, you consent to receive text messages from Frost & Sprinkle LLC, By opting in, you agree to receive informational, conversational, and promotional text messages from Frost & Sprinkle LLC, including booking updates, event reminders, account notifications, customer care, delivery notifications, marketing, tips, and special offers. Message & data rates may apply. Message frequency varies. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase. You can also contact us at 561-892-6232 or info@frostandsprinkle.com. SMS opt-in information is never shared with third parties.
Jurisdiction & Governing Law This Privacy Policy is governed by the laws of the State of Florida, United States. Any disputes arising in connection with this policy or our services shall be handled within the jurisdiction of applicable courts in Palm Beach County, Florida.
Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Frost & Sprinkle
info@frostandsprinkle.com
561-892-6232